Friendly atmosphere and a professional service
I was excited as I thought I was going in for a professional hair colouring job but feel absolutely disappointed at the experience and result. From the start they should've been honest about not understanding dark hair. I expressed the reason I went to them was for a change of colour and agreed to go for a balayage. The stylist did not listen to what I wanted and what I was paying for. Instead of owning up to not knowing what to do with dark hair she continued to ignore my request. I was then just left at the sink while she worked on other client's hairs. Only when I expressed that I've been at the sink for about 15 mins did she tell the assistant to wash my hair. Eventually I got to see the colour that I'd been waiting 4 hours in the salon for. I felt like they just mocked me around as it was my hair colour with bits of brown at the back. Then I was told that I would have to keep coming back to get any other colours in. I realised then it was just a way for them to make more money from you and did not care about their customer's feelings. The assistant was lovely and the stylist I usually get cuts from is brilliant, however, after the way I was made to feel this weekend and the fact that they did not care that I was upset, I will never go back.
A hairdresser cut my 1 year olds hair and was fab with him highly recomend
Marshall does the mens hair and is always punctual and a fully relaxed atmosphere highly recommended 5*****
Asked for a perm . I have naturaly curly hair but after years of straightening my top half is fuzzy. I wanted to go natural but that wasn't the case. I cried when I came out it was vile. I am now straighter than I've ever been. My natural curl has gone. Will never go back. My hair is ruined.........
Frances Marshall Hairdressing is a UK Hair Care based in Sunderland, North East England. Frances Marshall Hairdressing is located at 40 W Sunniside, Sunderland SR1 1BU, UK.
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