I registered me and my son at this doctors today, was told to be there at 12:20pm and I was. I was greeted by an older woman with white bobbed hair behind the reception desk who's face was right up her arse. She was absolutely miserable and even tried to have a go at me for being on time! She definitely has zero customer service skills! Had there of been another doctors within walking distnace to my house I'd be registering elsewhere, I haven't got high hopes to be honest. Not a great impression for new people!!!
Went for a minor procedure on one Saturday. Excellent service, experienced staff, Mr Contractor (the surgeon who did the procedure)and the nursing staff were very professional, explained procedure clearly, eased my mind of. Good communication, follow up and aftercare. Keep up the good work, and thank you for all your help.
The only reason this has one star is because you have to click on one before it will let you rate this terrible practice AVOID this practice at all costs , my daughter saw the most useless and patronising doctor known to man HE should be struck off did not want to help my daughter at all !! DISGUSTING! It's practices like this one that make the NHS look bad !
best practice in sunderland for me never had one problem with doctors or staff always very helpful
The practice is like many others, busy!Despite this it continues to provide a great service. We've used the practice for over 18 years and have nothing but positive comments to make. They've stopped posting details of the number of surgery hours lost to missed appointment but I'm sure this is still poor and the practice cannot be blamed for patients failure to attend. Waiting times for appointments are, in my experience, better than other practices locally, I base this on conversations with my work colleagues in the area. If you are willing to see any GP that will cut your wait times down. However, if the need is urgent an on call doctor is available and can often help on the day.im genuinely saddened to see the negative reviews here. However, I trust the practice to put improvements in place to help resolve these issues providing they have been formerly raised to their attention.
Dr J Lee - Millfield Medical Centre is a UK Doctor based in Sunderland, North East England. Dr J Lee - Millfield Medical Centre is located at Millfield Surgery, 63-83 Hylton Rd, Sunderland SR4 7AF, UK.
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