Hard working and generous team.
I only received one of my items, they forget to delived my other item
Very disappointing service from Shelter.I arranged instore with the shop assistant to have a wall unit that I purchased, delivered to my home address which, is a 1st floor flat.One of the delivery men who arrived was unhappy delivering the unit to an upstairs flat despite clear instructions and arrangements having been made instore and to which should not have been an issue.Consequently, the same delivery man refused to remove another item that had also been "pre-arranged" for collection at the same time.Presumably because he did not want have to carry another item downstairs, insinuaiting that the goods were of an unsatisfactory condition, which they were not !!I feel that excuses were made towards myself from the delivery service man.As a pensioner living on my own, I felt very upset about this matter and let down and therefore shall not be using Shelter again and would feel unable to recommend to other customers.
Shelter Furniture shop (Sunderland) is a UK Furniture Store based in Sunderland, North East England. Shelter Furniture shop (Sunderland) is located at 244-246 High St W, Sunderland SR1 3DE, UK.
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